Fulfillment Policy for Stripe Payments at Legacy Capital Enterprises LLP
This policy outlines the procedures for fulfilling orders and processing payments made through Stripe at Legacy Capital Enterprises LLP.
Definitions
In this policy, “Client” refers to you, the individual accessing our website and agreeing to our terms and conditions. “Company” refers to Legacy Capital Enterprises LLP. “Party” or “Parties” refers to both the Client and the Company.
Fulfillment Policy
At Legacy Capital Enterprises LLP, we prioritize customer satisfaction and take all complaints seriously. This policy explains our policy and rules for refunds on event organizing services purchased from our company.
Cancelation Policy
Customers can cancel free of charge till 2 weeks after purchase.
When 2 weeks crossed after payment, Legacy Capital Enterprises LLP can keep the downpayment that has been done with via stripe.
Refund Policy
We offer refunds under the following conditions:
- If the service is not performed during the term of our contract.
Exceptions
We may refuse refunds in cases where:
- You received the service as ordered but changed your mind.
- You were aware of or notified about problems with the service before making the purchase.
- You did not like your purchase or realized you had no use for it.
- You received the service but failed to report any issues within 7 days of receipt.
Return Policy
We do not accept returns because we dont sell any product, but we may offer refunds in specific circumstances.
Project Abandonment
If we make repeated attempts to begin or finalize services, but you fail to respond or participate for 30 days, we may abandon the project. In this case, we may reduce or waive any refund.
Administrative Fee
All refunds are subject to a 7% administrative fee charge.
How to Make a Complaint
If you’re dissatisfied with our service and eligible for a refund, please email info@legacy-capital-enterprises-llp.com with your complaint. We will verify your complaint and issue refunds at our discretion.
Contact Us & Customer Service
For inquiries or comments regarding this policy, please visit https://legacy-capital-enterprises-llp.com/customer-support/ or email at info@legacy-capital-enterprises-llp.com or call at+316 37005296